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Be Prepared for a Spec 11.3B ICANN Audit

In November 2018, ICANN sent out a notice of an audit to all domain name registries that has a delegated TLD, including dot Brand TLDs. The audit concerns the registries compliance to Registry Agreement Specification 11 3(b) with ICANN.

Abusive domain name registrations is a concern for the domain name industry as a whole. Malicious activity in a zone can not only damage the reputation of the targeted top-level domain, resulting in lost revenue and end user trust, but it also risks causing severe financial harm to the people or businesses that become victims of it. For all Registry Operators, it is our joint responsibility to stay on top of this issue and to do what we can to manage it.

RegistryOffice is well-aware of the busy schedules of registry operators and the wide-spread issue with managing abuse in a namespace effectively, which is why Abuse Monitor was created.

RegistryOffice Abuse Monitor ( is an ICANN-compliant abuse monitoring service and provides a cost-effective and efficient way to monitor and manage cases of abuse.  Abuse Monitor ensures that a Registry obligations under Spec. 11.3(b) of the Registry Agreement is met and exceeded.

The service is already being used by close to 100 registries, and is sold as part of or separately from our other registry services offered in RegistryOffice

RegistryOffice Abuse Monitor is comprised of three main components:

  1. Abuse monitoring
  2. Case Management and
  3. Reporting.


Abuse Monitor detects malicious activity using the industry’s most significant reputation feeds  to monitor a Registry zone. Abuse Monitor identifies all the major types of abuse, such as spam, hosting of malicious code and phishing.



Abuse Monitor Case Management system allows registries to take action in cases at a very early stage, as well as to manage the cases proactively and effectively through an easy-to-use interface. Trends and bigger issues are easily detected by filtering results by, for instance, registrar or abuse category. Linking Abuse Monitor to WHOIS information generates an even further in-depth picture of abuse trends, as well as allows a registry to proactively identify potential problems.


Abuse Monitor Reporting includes required reports for ICANN, and more in-depth reporting to identify trends.

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